How Do I Find My Product?
To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact Customer Service for assistance.
To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact Customer Service for assistance.
What Are Candlelight™ LED Lights?
Our special Candlelight™ LED lights are the first clear LED Christmas lights with a warm glow instead of the colder, bright-white light of other LEDs best suited for outdoor use. Now you can choose an LED option which allows you to enjoy the warm relaxing glow of traditional holiday lighting with Balsam Hill's Candlelight ™ LEDs.
What Is True Needle™ Technology?
Exclusive to Balsam Hill ®, True Needle™ technology is the premier needle technology available for producing realistic, lifelike tree needles for needles less than or equal to 2" in length. These needles are made from PE plastic material and are made to match the colour, shape, and texture of real tree needles. Check out all of our True Needle™ products on our special TRUE NEEDLE™ TECHNOLOGY PAGE.
How Do I Post A Review?
At Balsam Hill ® we strive to provide our customers the very best products and customer service experience. Balsam Hill reviews are extremely important to us. We would like to know how we are doing and welcome you to provide a review of the Balsam Hill customer service team, a Balsam Hill Christmas tree review, or any other Balsam Hill review you would like to share.