If you would like to stop receiving catalogs from Balsam Hill, please provide your name and address below as it appears on the catalog mailing label.
Note that it takes approximately 90 days to process unsubscribe requests and you might receive a couple of catalogs from us during that time.

Provide your name and address to unsubscribe from Balsam Hill's Catalog mailing list. Note that it may take up to 60 days for this change to take effect.

Catalog Unsubscribe Request | Balsam Hill

Catalog Unsubscribe Page

For information on opportunities to join the Balsam Brands team, please see our&nbsp;<a href="https://www.balsambrands.com/careers/">Jobs Page</a>, our&nbsp;<a href="https://www.linkedin.com/company/balsam-brands/">LinkedIn Page</a>, or email us.

Careers at Balsam Brands

<h1>Contact Us</h1>
<div>Balsam Hill™ is dedicated to providing outstanding customer service.</div><style>@media (min-width: 961px) { [class*="heroBannerImage_carousel-caption-info__"] { color: #ffffff; width: 40%; max-width: 400px; top: -48px; } } </style>

If your product is eligible for return, please contact customer service and we will email you prepaid return shipping labels and a Return Merchandise Authorization (RMA) number. All returns must be sent to our designated Balsam Hill Return Center in Canada. Returns sent to any other addresses may be refused or will incur an additional handling charge of $90 Canadian Dollars per box.
Balsam Hill Return Center Balsam Hill c/o Flexe Toronto 11400 Steeles Avenue East Milton, Ontario L0P 1E0
Depending on bank processing times, you should see the return credit in your account within 3 business days of the credit being issued, but that could be up to 30 days after we receive your return.

Returns

If you would like to place an order by phone or need personal assistance in deciding which Balsam Hill tree, wreath, or garland is right for you, please call us at <a href="tel:888-626-0965" target="_self">888-626-0965</a>. We look forward to speaking with you.

Orders by Phone

<h2 class="h3">How do I contact Balsam Hill?</h2>Call us toll-free at 888-626-0965. Our customer support specialists are available Monday - Friday from 5am-7pm PT, 8am-10pm ET.<a href="#" target="_self" id="ada-chatbot">Live chat</a> is available Monday - Friday from 5am-7pm PT, 8am-10pm ET. Sunday from 8am-5pm PT. 11am-8pm ET.Balsam Hill™ is dedicated to providing exceptional customer service. If there is anything we can assist you with, please do not hesitate to reach out to us via the following means.Send us a message using the provided web form. Please fill this information out as completely as possible so that we can direct your message to the appropriate department.

Customer Service

Contact Us

Read Balsam Hill reviews and feedback to see what our customers have to say about our artificial Christmas trees and holiday decor. Shop Balsam Hill today.

Balsam Hill Customer Reviews & Testimonials | Balsam Hill

BALSAM HILL REVIEWS AND COMPLAINTS FORM

<h1 class="wo_head1" style="text-align: center;">WELL, THIS IS EMBARRASSING</h1> We can't seem to find the page you're looking for. Please head back to the homepage.

404 | Balsam Hill

404 Page

Please head back to the&nbsp;<a href="https://dev-ui.i.balsamhill.com/">Homepage</a>.

Error Page

Balsam Hill™ Previous Warranties

Flag Sprite

Christmas Ball

Christmas Ball Active

Pause Circle Icon

Play Circle Icon

Missing Image Horizontal 2x

Missing Image Vertical 2x

Missing Image Vertical

Missing Image Horizontal

Template

Icon Favorite Unselected Grey

Icon Favorite Selected

Icon Favorite Unselected

ASM Toggle Icon

Cart

Favorites

Search

User Profile

Christmas Trees

#000000

Garlands & Wreaths

Christmas Decorations

Storage

Sale

#990000

Nav Menu EN-AU

Sale Banner Entry EN-AU

Sale Banner Container EN-AU

Site Header EN-AU

Balsam Hill® Product Warranties

Forgot password?

Create Account

Need a New Account?

The Google <a href="https://policies.google.com/privacy" target="_blank">Privacy Policy</a> and <a href="https://policies.google.com/terms" target="_blank">Terms of Service</a> apply.

Login | Balsam Hill

Login to My Account

Add timeless charm to your Christmas celebration. This artificial Christmas tree is made with 100% Classic Needle foliage for a full, abundant look. Choose from a variety of heights and lighting options that suit your space and decorating style.
Natural Characteristics
Our Canadian Blue Green Spruce features dense foliage composed of soft yet sturdy needles in blue-green and silvery hues, complemented by light brown tinted stems for added depth.
Details
<ul><li>Crafted with 100% sturdy yet flexible Classic Needle (PVC) foliage for a more traditional Christmas tree look.</li><li>Easy Plug® system incorporates light connections in the trunk, so lighting your tree is as simple as plugging it into a socket. Currently available on select pre-lit trees. Review the Specs section below for more details.</li><li>Trees pre-lit with innovative Twinkly® LED lights allow you to create and control different light colours, light shows, or choose from a pre-programmed selection of patterns and colours, all from your phone using the mobile app.</li></ul>

A TRUE CHRISTMAS FAVOURITE

Canadian Blue Green Spruce Tree

Add timeless charm to your Christmas celebration. This artificial Christmas tree is made with 100% Classic Needle foliage for a full, abundant look. Choose from a variety of heights and lighting options that suit your space and decorating style.
<h3>Natural Characteristics</h3>
Our Canadian Blue Green Spruce features dense foliage composed of soft yet sturdy needles in blue-green and silvery hues, complemented by light brown tinted stems for added depth.
<h3>Details</h3>
<ul><li>Crafted with 100% sturdy yet flexible Classic Needle (PVC) foliage for a more traditional Christmas tree look.</li><li>Easy Plug® system incorporates light connections in the trunk, so lighting your tree is as simple as plugging it into a socket. Currently available on select pre-lit trees. Review the Specs section below for more details.</li><li>Trees pre-lit with innovative Twinkly® LED lights allow you to create and control different light colours, light shows, or choose from a pre-programmed selection of patterns and colours, all from your phone using the mobile app.</li></ul>

Balsam Hill Classic Blue Spruce Artificial Christmas Tree LED Display

Balsam Hill Classic Blue Spruce Artificial Christmas Tree Twinkly Display

Balsam Hill Canadian Blue Green Spruce Artificial Christmas Tree Secure Clips

Balsam Hill Classic Blue Spruce Unlit Artificial Christmas Tree Display

Balsam Hill Classic Blue Spruce Artificial Christmas Tree Twinkly Close-Up

Balsam Hill Classic Blue Spruce Artificial Christmas Tree LED Close-Up

Balsam Hill Classic Blue Spruce Unlit Artificial Christmas Tree Close-Up

Balsam Hill Standard Artificial Christmas Tree What’s in the Box

Balsam Hill Classic Blue Spruce Artificial Christmas Tree Detailed View

Balsam Hill Classic Blue Spruce Artificial Christmas Tree Stand Feature

Balsam Hill Easy Plug Artificial Christmas Tree Feature

Balsam Hill Classic Blue Spruce Artificial Christmas Tree Cosy Setup

Balsam Hill Canadian Blue Green Spruce Artificial Christmas Tree Blog Feature

Balsam Hill Canadian Blue Green Spruce Artificial Christmas Tree Product Display

Canadian Blue Green Spruce

Balsam Hill Classic Blue Spruce Artificial Christmas Tree Foliage

Canadian Blue Green Spruce Artificial Christmas Tree | Balsam Hill

Let a Christmas favourite take centre stage. Shop Canadian Blue Green Spruce Artificial Christmas Trees from Balsam Hill and get free delivery.

Canadian Blue Green Spruce Artificial Christmas Trees | Balsam Hill

Height

Shape

Lights

Setup

<li>Premium tree stand with scratch-proof rubber feet</li><li>Off-season storage bag(s)</li><li>Protective gloves for use while shaping your tree</li>

Premium tree stand with scratch-proof rubber feet Off-season storage bag(s) Protective gloves for use while shaping your tree Extra bulbs

<ul><li>Premium tree stand with scratch-proof rubber feet</li><li>Off-season storage bag(s)</li><li>Protective gloves for use while shaping your tree</li></ul>

<li>Premium tree stand with scratch-proof rubber feet</li><li>Foot pedal included on lit trees to switch lights on and off</li><li>Off-season storage bag(s)</li><li>Protective gloves for use while shaping your tree</li>

Sign up for our emails to get back-in-stock and new product alerts. You’ll get special insider savings, too.

Thank you for your interest in the {{modalProdName}}.

Let Us Notify You

You Might Also Like

<h2 class="wo__head3" style="max-width: min(70%, 350px);">Discover elements to dress up your tree effortlessly.</h2>

Choose another option to make it yours today. Or, get notified when this one is available.

Tree stand, storage bag & protective gloves.

Full list

Free Delivery on all UK orders

Your Balsam Hill tree is packaged for easy unboxing. Getting it ready to decorate is a 1-person job that takes minutes. For decorating, however, we recommend bringing the family in on the fun.
Each tree comes with a scratch-proof stand with rubber feet to protect your floors and fabric gloves to protect your hands during setup and shaping. Once you have the tree in its stand, the hinged branches will fall into place.
<ul id="wo-tree_types">
 <li>Pre-lit
 <ul>
 <li>Easy Plug connects all lights through the trunk</li>
 <li>Sections light up as you put them together (video)</li>
 <li>Lights are securely and strategically hand-strung, per section, to provide even coverage — and they stay put when you fold the branches up to put the tree away</li>
 </ul>
 </li>
 <li>Twinkly
 <ul>
 <li>Download the Twinkly app from <a href="https://play.google.com/store/search?q=twinkly+lights&c=apps" aria-label="Link Google Play"><img src="https://source.widen.net/content/5u3maxiyj2/jpeg/google-play.jpeg?keep=c&crop=yes&color=cccccc&quality=100&u=orcuey&use=imnvo" alt="Google Play" /></a> or <a href="https://apps.apple.com/us/app/twinkly/id1132187056" aria-label="Link App Store"><img src="https://source.widen.net/content/gsph8tlb8r/jpeg/app-store.jpeg?keep=c&crop=yes&color=cccccc&quality=100&u=orcuey&use=imnvo" alt="App Store" /></a> and explore<ul>
 <li>Map your lights and use the app to design and control them with Bluetooth and WiFi</li>
 <li>Control with your voice using Alexa, Google or Apple HomeKit</li>
 </ul>
 </li>
 </ul>
 </li>
 <li>Unlit
 <ul>
 <li>If using your own lights, remember to string them by section so you can leave them on for quick setup next year.</li>
 </ul>
 </li>
</ul>


<style>
 #wo-tree_types img {display: inline-block;width: 15%;}#wo-tree_types ul {list-style: initial;padding: revert;}@media (max-width: 960px) {#wo-tree_types img {display: inline-block;width: 20%;}}@media (max-width: 576px) {#wo-tree_types img {display: inline-block;width: 26%;}}
</style>

EasyPlugNon-Flip

Balsam Hill™ is proud to unveil the latest in Christmas tree design: our state-of-the-art Flip Tree™ technology. This unique patented design is protected by two issued US Patents (#8,062,718 and #8,993,077) and is exclusive to Balsam Hill. With this innovation, we have eliminated the need to lift heavy sections of the artificial Christmas tree during assembly and storage. Homeowners can simply roll in the tree out of the box on its wheeled base, lock it securely into place, flip the bottom section up, and install the lightweight tree top. Flip Trees up to 7.5’ generally come in just two sections, so only the tree top needs to be lifted. Larger Flip Trees may have two top sections. In just a few easy steps, you can assemble a grand holiday display.Flip Tree Setup Video: Watch how easy it is to assemble your new Balsam Hill Flip Tree.

FlipTree

The innovative design of this Instant Evergreen Tree makes setup easy and fast. Featuring unique memory wire branches that automatically fan out into place as you set up your tree, our Instant Evergreen trees are ready in minutes. This tree also features our Easy Plug® technology, which means the light strings automatically connect through the trunk of the tree during setup - the only light string you need to touch for a beautifully lit tree is the one you plug into the wall. This truly instant tree will save you valuable time and effort compared to setting up and fluffing a traditional artificial tree.Setup Video for Instant Evergreen Trees: Watch how easy it is to set up your new Balsam Hill Instant Evergreen Tree.

Pre-fluffed

Balsam Hill™ prides itself on the quality of its products, and wants you to enjoy your tree for many years to come. The online <a href="/inspiration/artificial-christmas-tree-assembly-instructions" target="_self">Assembly, Use, &amp; Care Instructions Guide</a> shows you how easy it is to set up and maintain your Balsam Hill Christmas tree.

SpecialtyTree_textnovideo

Balsam Hill® prides itself on the quality of its products, and wants you to enjoy your tree for many years to come. The online <a href="/inspiration/artificial-christmas-tree-assembly-instructions" target="_self">Assembly, Use, &amp; Care Instructions Guide</a> shows you how easy it is to set up and maintain your Balsam Hill Christmas tree.

StandardSetup

Always the forerunner in cutting edge artificial Christmas trees, we proudly introduce in this video our Balsam Hill™ Easy Plug™ innovation for pre-lit trees. Each tree section has built-in wiring that seamlessly connects the lighting strands as you set up your tree. Now all you need is a single plug to illuminate the entire tree. And with the incredible realism of our True Needle™ technology, our lifelike trees have become the instant favorite of set designers and professional interior decorators. Experience the next revolution in Christmas trees only with Balsam Hill.Setup Video for Easy Plug Trees: Watch how easy it is to set up your new Balsam Hill Christmas tree with Easy Plug technology.

treeAugusta

Shape the tree section by section, starting at the bottom. So, if your tree comes in 3 sections, shape the lowest section before putting the second section on top. You might also consider tying up the higher levels of branches in the sections to keep them out of your way. You can use the ribbon that came on your tree. <a href="https://www.balsamhill.com/inspiration/shaping-your-artificial-christmas-tree-instructions">Learn more</a>Tip: Save that ribbon for wrapping up your tree after the season

Trees

Hello The first time you assemble and shape your tree will require the most shaping to give the tree its full lush appearance. <a href="{0}" target="_self">Learn More</a>

Wreaths

Remove the top section of the tree before flipping the tree base. After placing each section of the tree in the provided storage bags, roll your Flip Tree into storage with the utmost ease.

Flip

The less you compress your tree at the end of the season, the less work you will have when setting up next year.

Tree

This Plan covers:

Why Choose Extend?

<h2 class="wo__head3" style="max-width: 350px;">Find the right tree for you.</h2>

Get the timeless look of traditional lights that stay lit for up to 3,000 hours.

Enjoy the same warm glow as traditional lights with bulbs that won’t burn out.

Create a stunning display bathed in delightfully small energy-efficient LEDs.

Select a small but powerful LED to make your Christmas brighter than ever.

Thin, bendable wires with tiny lights that stay lit for up to 10,000 hours.

Change colours and designs, still or animated, at any time with the Twinkly app.

Dress up any style with beautiful lights that are sure to make it picture-perfect.

Make your holly jolly decorations extra cheery with a festival of holiday colours.

Choose clear, multicoloured, or both to suit your mood. Plus, enjoy 30% more lights.

Quality Professionally Hand-Strung LightsWe use the very best UL Certified lights available on the market. We optimize light counts and bulb brightness to give each product a balanced and warm festive glow. All lights are hand-strung to reduce the appearance of wires.

Like traditional Christmas tree lights, the pre-strung strands plug into each other.

With light connectors inside the trunk, just plug it into the wall and voila. 

Outlets are conveniently embedded in the trunk — add as many lights as you wish.

BALSAM HILL REVIEWS AND COMPLAINTS FORM

Customer Support

Resources & Ideas

Company Information

Stay Connected

For Expert Advice

Shop With Confidence