<h1>Contact Us</h1>
Balsam Hill™ is dedicated to providing outstanding customer service.<style>@media (min-width: 961px) { [class*="heroBannerImage_carousel-caption-info__"] { color: #ffffff; width: 40%; max-width: 400px; top: -48px; } } </style>

Balsam Hill® 50 Woodside Plaza, Suite 111 Redwood City, CA 94061 United States OR Balsam Hill c/o ACR Supply Partners Unit B2 23-107 Erskine Park Road Erskine Park N.S.W 2759 Australia
The address is for correspondence only. For the address of our Returns Center, please click <a href="/help-balsam-hill-return-policy" target="_self">here</a>.

Mailing Address

Balsam Hill™ is dedicated to providing exceptional customer service. If there is anything we can assist you with, please do not hesitate to reach out to us via the following means.
Send us a message using the provided web form. Please fill this information out as completely as possible so that we can direct your message to the appropriate department.

Customer Service

Contact Us

.cms-template-wrapper [class*="fullWidthContainer_full-width-wrapper__"] span {
  display: flex;
  flex-direction: row;
  align-items: center;
  flex-wrap: wrap;
  font-size: 18px;
}
.cms-template-wrapper [class*="fullWidthContainer_full-width-wrapper__"] span.external-link-text {
    border: none !important;
}
.whatsapp-button {
    display: inline-flex;
    align-items: center;
    background-color: #25D366;
    color: white;
    padding: 8px 16px;
    border-radius: 5px;
    text-decoration: none;
    border: none;
    cursor: pointer;
    transition: background-color 0.3s ease;
  }
  
  .whatsapp-button:hover {
    background-color: #1ebe5b;
  }
  
  .whatsapp-icon {
    width: 20px;
    height: 20px;
    margin-right: 5px;
  }

a.whatsapp-button:after {
  display: none !important;
  content:' ';
}

.cms-template-wrapper [class*="fullWidthContainer_full-width-wrapper__"] span p {
  margin: 20px 6px;
}

@media (max-width: 600px) {
     .cms-template-wrapper [class*="fullWidthContainer_full-width-wrapper__"] span p {
     margin: 5px 0px 15px;
  }
    .cms-template-wrapper [class*="fullWidthContainer_full-width-wrapper__"] span {
      font-size: 16px;
  }
}





We would love to hear your inquiries or suggestions about our products. Call Balsam Hill at 02 8046 6228 or click on the link and fill out our form.

Contact Information & Customer Support | Balsam Hill

Contact US Page

Close Icon

Pause Circle Icon

Play Circle Icon

Icon Favorite Selected

Flag Sprite

Christmas Ball

Christmas Ball Active

Missing Image Horizontal 2x

Missing Image Vertical 2x

Missing Image Vertical

Missing Image Horizontal

Template

Icon Favorite Unselected Grey

Icon Favorite Unselected

ASM Toggle Icon

Sales Banner EN-AU

Global Rotating Strip EN-AU

Cart

Favorites

Search

Track Order

User Profile

Christmas Trees

#000000

Wreaths

#363636

Garlands

Christmas Decorations

Storage

Sale

#990000

Outlet Sale

Nav Menu EN-AU

Anniversary Sale

Sale Banner Entry EN-AU

Sale Banner Container EN-AU

EOFY Up to 40% off + Free FedEx delivery

Christmas Shop

Get to Know Us

Tree Buyer's Guide

Seasonal Shop

Inspiration

Sustainability

Business Sales

Secondary Nav Menu EN-AU

Site Header EN-AU

Forgot password?

Create Account

Need a New Account?

$50 off your next order (new email subscribers only)

Login | Balsam Hill

Login to My Account

Contact Us

Customer Service

How can we help you?

Customer Support

Resources & Ideas

Company Information

Stay Connected

For Expert Advice