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<p>If your product is eligible for return, please contact customer service and we will email you prepaid return shipping labels and a Return Merchandise Authorization (RMA) number. All returns must be sent to our designated Balsam Hill Return Center in Canada. Returns sent to any other addresses may be refused or will incur an additional handling charge of $90 Canadian Dollars per box.</p>
<p style="text-align: center;"><strong>Balsam Hill Return Center</strong><br />Balsam Hill c/o Flexe Toronto<br />11400 Steeles Avenue<br />East Milton, Ontario L0P 1E0</p>
<p>Depending on bank processing times, you should see the return credit in your account within 3 business days of the credit being issued, but that could be up to 30 days after we receive your return.</p>

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<p>If you would like to place an order by phone or need personal assistance in deciding which Balsam Hill tree, wreath, or garland is right for you, please call us at <a href="tel:888-626-0965" target="_self">888-626-0965</a>. We look forward to speaking with you.</p>

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<h2 class="h3">How do I contact Balsam Hill?</h2>
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Christmas Tree Buyer's Guide

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PDP Content - Shaping Your Tree (Y/N)

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<p>Bring the warmth of Southern hospitality to your decorating with a lifelike replica of the best Christmas tree species. The BH Fraser Fir recreates the shape, color, and fullness of its natural counterpart with breathtaking accuracy. Molded from natural Fraser fir branches, its elevated True Needle® design mimics real foliage with 40 different tip variations, the most on any of our trees. This realistic Christmas tree provides an elegant backdrop that inspires unforgettable holiday celebrations.</p>
<h3>Natural Characteristics</h3>
<p>Widely regarded as the best Christmas tree species in nature, the Abies fraseri is native to the forests of North Carolina and surrounding Appalachian states. Our BH Fraser Fir takes inspiration from this beautiful tree. Dark green needles with silver undersides, along with a more organically shaped treetop, accurately replicate the vibrant color and natural silhouette of farm grown Fraser firs.</p>
<h3>Details</h3>
<ul><li>Crafted with True Needle foliage featuring 40 variations of Fraser fir branch tips for a more organic, lifelike look.</li><li>Easy Plug® system incorporates light connections in the trunk, so lighting your tree is as simple as plugging it into a socket.</li><li>Trees pre-lit with innovative Twinkly® LED lights allow you to create and control different light colors, light shows, or choose from a pre-programmed selection of patterns and colors, all from your phone using the mobile app.</li><li>Our Simple String® technology allows you to add custom lights to your tree with ease. Just string the lights strands on each tree section and then plug each strand into the center pole sockets. Secured with sturdy ties of your choosing, the lights strands will stay on for future years even when you take down your tree. Currently available on unlit models of this tree.</li><li>Semi-fluffed branch tips feature memory wire for additional support when hanging ornaments, and to reduce fluffing time in future years.<br />&#160;</li></ul>

Balsam Hill Fraser Fir Artificial Christmas Tree Closeup with LED Clear Lights Full Display

Candlelight™ Clear LED Lights Prelit Artificial Christmas Tree

Balsam Hill Fraser Fir Artificial Christmas Tree Closeup with LED Multicolor Lights Full Display

Balsam Hill Fraser Fir Artificial Christmas Tree Unlit Full Display

Balsam Hill Fraser Fir Artificial Christmas Tree Closeup with LED Clear+Color Lights Full Display

Balsam Hill Fraser Fir Artificial Christmas Tree Closeup with Twinkly Lights Full Display

Balsam Hill Fraser Fir Artificial Christmas Tree Closeup with LED Multicolor Lights Closeup

Balsam Hill Fraser Fir Artificial Christmas Tree Closeup with LED Clear Lights Closeup

Balsam Hill Fraser Fir Artificial Christmas Tree Closeup

Balsam Hill Fraser Fir Artificial Christmas Tree Closeup Unlit

Balsam Hill BH Fraser Fir Artificial Christmas Tree Twinkly LED Closeup

Balsam Hill Standard Artificial Christmas Trees Whats In The Box

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Balsam Hill Easy Plug Artificial Christmas Tree Special Feature Closeup

Easy Plug Connection Artificial Christmas Tree

Balsam Hill Fraser Fir Artificial Christmas Tree Lifestyle Room Display with Family Opening Gifts

Balsam Hill Fraser Fir Artificial Christmas Tree Lifestyle Display with Santa Tree Topper

Balsam Hill Fraser Fir Artificial Christmas Tree Lifestyle Display with Other Christmas Trees

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BH Fraser Fir ®

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Add natural elegance and charm to your holiday display with the beloved BH Fraser Fir®. Find realistic artificial Christmas trees and more at Balsam Hill today.

BH Fraser Fir® Artificial Christmas Tree | Balsam Hill

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Height

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<ul>
<li>Premium tree stand with scratch-proof rubber feet</li>
<li>Off-season storage bag(s)</li>
<li>Protective gloves for use while shaping your tree</li>
</ul>

<ul>
<li>Premium tree stand with scratch-proof rubber feet</li>
<li>Off-season storage bag(s)</li>
<li>Protective gloves for use while shaping your tree</li>
<li>Foot pedal included on lit trees to switch lights on and off</li>
<li>Extra bulbs and fuses</li>
</ul>

<ul><li>Premium tree stand with scratch-proof rubber feet</li><li>Off-season storage bag(s)</li><li>Protective gloves for use while shaping your tree</li><li>Extra bulbs<br />&#160;</li></ul>

<ul>
<li>Premium tree stand with scratch-proof rubber feet</li>
<li>Off-season storage bag(s)</li>
<li>Protective gloves for use while shaping your tree</li>
<li>Foot pedal included on lit trees to switch lights on and off</li>
<li>Extra bulbs</li>
</ul>

<ul>
<li>Premium tree stand with scratch-proof rubber feet</li>
<li>Off-season storage bag(s)</li>
<li>Protective gloves for use while shaping your tree</li>
<li>Color+Clear® trees include a remote control to adjust light colors and switch on/off</li>
<li>Extra bulbs</li>
</ul>

<ul><li>Premium tree stand with scratch-proof rubber feet</li><li>Off-season storage bag(s)</li><li>Protective gloves for use while shaping your tree</li><li>Extra bulbs</li></ul>

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<h2 class="wo__head3" style="max-width: min(70%, 350px);">Discover elements to dress up your tree effortlessly. </h2>

<p>Get a closer look with our <a href="/p/artificial-christmas-tree-branch-sample-kit" target="_blank" class="external-link">Branch Sample Kit</a></p><small>Compare branches from our best-selling trees in the comfort of your home. The cost of your kit will be credited toward your next tree purchase.</small>

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Tree stand, storage bag, & protective gloves.

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<p>Your Balsam Hill tree is packaged for easy unboxing. Getting it ready to decorate is a 1-person job that takes minutes. For decorating, however, we recommend bringing the family in on the fun.</p>
<p>Each tree comes with a scratch-proof stand with rubber feet to protect your floors and fabric gloves to protect your hands during setup and shaping. Once you have the tree in its stand, the hinged branches will fall into place.</p>
<div id="wo-tree_types">
    <ul>
        <li><strong>Pre-lit</strong>
            <ul>
                <li>Easy Plug connects all lights through the trunk</li>
                <li>Sections light up as you put them together (video)</li>
                <li>Lights are securely and strategically hand-strung, per section, to provide even coverage — and they stay put when you fold the branches up to put the tree away</li>
            </ul>
        </li>
        <li><strong>Twinkly</strong>
            <ul id="twinkly_section">
                <li>Download the Twinkly app from <a href="https://play.google.com/store/search?q=twinkly+lights&c=apps" aria-label="Link Google Play"><img src="https://source.widen.net/content/5u3maxiyj2/jpeg/google-play.jpeg?keep=c&crop=yes&color=cccccc&quality=100&u=orcuey&use=imnvo" alt="Google Play" /></a> or <a href="https://apps.apple.com/us/app/twinkly/id1132187056" aria-label="Link App Store"><img src="https://source.widen.net/content/gsph8tlb8r/jpeg/app-store.jpeg?keep=c&crop=yes&color=cccccc&quality=100&u=orcuey&use=imnvo" alt="App Store" /></a> and explore<ul>
                        <li>Map your lights and use the app to design and control them with Bluetooth and WiFi</li>
                        <li>Control with your voice using Alexa, Google or Apple HomeKit</li>
                    </ul>
                </li>
            </ul>
        </li>
        <li><strong>Unlit</strong>
            <ul>
                <li>If using your own lights, remember to string them by section so you can leave them on for quick setup next year.</li>
            </ul>
        </li>
    </ul>
</div>


<style>
 #wo-tree_types img {display: inline-block;width: 15%;}#wo-tree_types ul {list-style: initial;padding: revert;}@media (max-width: 960px) {#wo-tree_types img {display: inline-block;width: 20%;}}@media (max-width: 576px) {#wo-tree_types img {display: inline-block;width: 26%;}}
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EasyPlugNon-Flip

<p>Your Balsam Hill tree is packaged for easy unboxing. Getting it ready to decorate is a 1-person job that takes minutes. For decorating, however, we recommend bringing the family in on the fun.</p><p>Each tree comes with a scratch-proof stand with rubber feet to protect your floors and fabric gloves to protect your hands during setup and shaping. Once you have the tree in its stand, the hinged branches will fall into place.</p><p>Dealing with lights is easy:</p><ul><li><strong>Pre-lit</strong><ul><li>Easy Plug connects all lights through the trunk</li><li>Sections light up as you put them together (video)</li><li>Lights are securely and strategically hand-strung, per section, to provide even coverage — and they stay put when you fold the branches up to put the tree away</li></ul></li></ul><ul><li><strong>Twinkly</strong><ul><li>Map your lights and use the app to design and control them with Bluetooth and WiFi</li><li>Control with your voice using Alexa, Google or Apple HomeKit</li></ul></li><li>Download the Twinkly app from </li></ul><ul><li><strong>Unlit</strong><ul><li>If using your own lights, remember to string them by section so you can leave them on for quick setup next year.</li></ul></li></ul>

treeAugusta

<p>Balsam Hill™ is proud to unveil the latest in Christmas tree design: our state-of-the-art Flip Tree™ technology. This unique patented design is protected by two issued US Patents (#8,062,718 and #8,993,077) and is exclusive to Balsam Hill. With this innovation, we have eliminated the need to lift heavy sections of the artificial Christmas tree during assembly and storage. Homeowners can simply roll in the tree out of the box on its wheeled base, lock it securely into place, flip the bottom section up, and install the lightweight tree top. Flip Trees up to 7.5’ generally come in just two sections, so only the tree top needs to be lifted. Larger Flip Trees may have two top sections. In just a few easy steps, you can assemble a grand holiday display.</p><p></p><p>Flip Tree Setup Video: Watch how easy it is to assemble your new Balsam Hill Flip Tree.</p>

FlipTree

<p>Balsam Hill™ prides itself on the quality of its products, and wants you to enjoy your tree for many years to come. The online <a href="/inspiration/artificial-christmas-tree-assembly-instructions" target="_self">Assembly, Use, &amp; Care Instructions Guide</a> shows you how easy it is to set up and maintain your Balsam Hill Christmas tree.</p>

SpecialtyTree_textnovideo

<p>Your tree is packaged for easy unboxing. Getting it ready to decorate is a 1-person job that takes minutes. For decorating, however, we recommend bringing the family in on the fun.</p><p>Each tree comes with a scratch-proof stand with rubber feet to protect your floors and fabric gloves to protect your hands during setup and shaping. Once you have the tree in its stand, the hinged branches will fall into place.</p><p>If using your own lights, remember to string them by section so you can leave them on for quick setup next year.</p>

StandardSetup

<p>The innovative design of this Instant Evergreen Tree makes setup easy and fast. Featuring unique memory wire branches that automatically fan out into place as you set up your tree, our Instant Evergreen trees are ready in minutes. This tree also features our Easy Plug® technology, which means the light strings automatically connect through the trunk of the tree during setup - the only light string you need to touch for a beautifully lit tree is the one you plug into the wall. This truly instant tree will save you valuable time and effort compared to setting up and fluffing a traditional artificial tree.</p>

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