We have an outlet store in Burlingame, California, and seasonal popup stores in select Nordstrom department stores around the United States.&nbsp;<a href="/balsam-hill-christmas-tree-and-home-decor-store" target="_self">Balsam Hill + Nordstrom retail locations</a>

Balsam Hill Retail Locations

If you are interested in making a purchase for your business, visit our&nbsp;<a href="/business-sales" target="_self">business sales page</a>. Our business sales representatives can provide site-specific product recommendations for your location. Discounts may be available for quantity purchases.

Business Sales

For information on opportunities to join the Balsam Brands team, please see our&nbsp;<a href="https://www.balsambrands.com/careers/">Jobs Page</a>, our&nbsp;<a href="https://www.linkedin.com/company/balsam-brands/">LinkedIn Page</a>, or email us.

Careers at Balsam Brands

To receive our catalogs, share your mailing address.&nbsp;<a href="/catalog-request-form" target="_self">Request a catalog</a>
If you wish to stop receiving our catalogs, please&nbsp;<a href="/catalog-unsubscribe-request" target="_self">unsubscribe here</a>.

Catalog Delivery

<h1>Contact Us</h1>
<div>Balsam Hill™ is dedicated to providing outstanding customer service.</div><style>@media (min-width: 961px) { [class*="heroBannerImage_carousel-caption-info__"]{ color: #ffffff; width: 40%; max-width: 400px; top: -48px; } }</style>

If your product is eligible for return, please <a href="/contact-us">contact customer service</a> and we will email you prepaid return shipping labels and a Return Merchandise Authorization (RMA) number. All returns must be sent to our designated Balsam Hill Return Center or our independent returns center in Canada. Returns sent to any other addresses may be refused or will incur an additional handling charge of $75 per box.
Balsam Hill Return Center 221 S Franklin Rd., Suite 500 Indianapolis, IN 46219
Astral Logistics Inc. 5605 Timberlea Blvd. Mississauga, ON, Canada L4W 2S4
Depending on bank processing times, you should see the return credit in your account within 3 business days of the credit being issued, but that could be up to 30 days after we receive your return.

Returns

If you would like to place an order by phone or need personal assistance in deciding which Balsam Hill tree, wreath, or garland is right for you, please call <a href="tel:18885522572">1.888.55.BALSAM</a>. We look forward to speaking with you.

Orders by Phone

<h2 class="h3">How do I contact Balsam Hill?</h2>Our Customer Support Specialists are available at the following times:<ul><li>Monday - Tuesday: 5am-9pm PT, 8am-12am ET</li><li>Wednesday, December 24th: 5am-5pm PT, 8am-8pm ET</li><li>Thursday, December 25th: Closed</li><li>Friday - Sunday: 5am-9pm PT, 8am-12am ET</li></ul>Call <a href="tel:188855BALSAM">1.888.55.BALSAM</a><a href="#" target="_self" id="ada-chatbot">Live chat</a> and Text <a href="sms:16508558663">1.650.855.8663</a> is available during these hours:<ul><li>Monday - Tuesday: 5am-9pm PT, 8am-12am ET</li><li>Wednesday, December 24th: 5am-5pm PT, 8am-8pm ET</li><li>Thursday, December 25th: Closed</li><li>Friday - Sunday: 5am-9pm PT, 8am-12am ET</li></ul>Balsam Hill® is dedicated to providing exceptional customer service. If there is anything we can assist you with, please do not hesitate to reach out to us via the following means.Send us a message using the provided web form. Please fill this information out as completely as possible so that we can direct your message to the appropriate department.

Customer Service

Contact Us

Product Schematics

<h1 class="wo_head1" style="text-align: center;">WELL, THIS IS EMBARRASSING</h1> We can't seem to find the page you're looking for. Please head back to the homepage.

404 | Balsam Hill

404 Page

Please head back to the&nbsp;<a href="https://dev-ui.i.balsamhill.com/" target="_self">Homepage</a>.

Error Page

FAQ Order Help

FAQ Order Tracking & Shipping

/help-customer-service

How do I contact Balsam Hill?

/contact-us

How do I post a review for an item?

/help-customer-service#faq2

What if the price of a product I purchased is reduced?

/help-customer-service#faq3

How do I subscribe to your catalog?

/help-customer-service#faq4

How do I unsubscribe from your catalog?

/help-customer-service#faq5

How do I subscribe to your email list?

/help-customer-service#faq6

How do I unsubscribe from your email list?

/help-customer-service#faq7

How do I sign up to receive your text messages?

/help-customer-service#faq8

How do I unsubscribe from your text messages?

/help-customer-service#faq9

Are there scams on the internet and social media impersonating Balsam Hill and its authorized partners?

/help-customer-service#faq10

FAQ Balsam Hill for Business Help

FAQ Product Questions

FAQ Balsam Hill Outlet

FAQ Balsam Hill Studio

FAQ California Proposition 65

FAQ Landing Page

FAQ WIDERRUFS- & RÜCKNAHMEBEDINGUNGEN VON BALSAM HILL™ DE

Flag Sprite

Christmas Ball

Christmas Ball Active

Pause Circle Icon

Play Circle Icon

Missing Image Horizontal 2x

Missing Image Vertical 2x

Missing Image Vertical

Missing Image Horizontal

Template

Icon Favorite Unselected Grey

Icon Favorite Selected

Icon Favorite Unselected

ASM Toggle Icon

Cart

Favorites

Search

User Profile

Christmas Trees

#000000

Wreaths

#363636

Garlands

Christmas Decorations

Storage

SALE

#990000

Nav Menu EN-AU

The Big End of Year Event

Sale Banner Entry EN-AU

Sale Banner Container EN-AU

EOFY Up to 40% off + Free FedEx delivery

Site Header EN-AU

Balsam Hill™ Product Warranties

Forgot password?

Create Account

Need a New Account?

$50 off your next order (new email subscribers only)

The Google <a href="https://policies.google.com/privacy" target="_blank">Privacy Policy</a> and <a href="https://policies.google.com/terms" target="_blank">Terms of Service</a> apply.

Login | Balsam Hill

Login to My Account

Transform your home into a festive haven with the Aspen Estate Fir artificial Christmas tree. Inspired by the majestic firs of exclusive Rocky Mountain resorts, these trees showcase deep forest green needles with 100% True Needle® foliage. The full, classic silhouette creates a stunning centerpiece for family gatherings or elegant entertaining. Details<ul><li>Full silhouette for a classic look</li><li>Offered as a Flip Tree® for easy assembly and storage</li><li>Comes with different lighting options</li><li>Perfect imitation of a natural fir tree, this Christmas tree will enhance your holiday experience</li><li>See how we're reinventing reusable Christmas trees with more sustainable materials. <a title="" href="https://www.balsamhill.com/nextgen-innovation" target="_blank">Learn more.</a></li></ul>

UNSURPASSED DETAIL & DESIGN

Aspen Estate Fir® Christmas Tree

Inspired by the majestic firs surrounding the Rockies' most exclusive resort town, this premium artificial tree features deep forest-green needles with exceptional softness and realism. Its lifelike appearance creates a cozy Christmas look perfect for grand living rooms, mountain lodges, or contemporary urban spaces. Details<ul><li>Our exclusive True Needle foliage mimics the color and texture of real evergreen branches to bring outstanding realism down to the smallest details.</li><li>Easy Plug®system incorporates light connections in the trunk, so lighting your tree is as simple as plugging it into a socket. Currently available on select pre-lit trees. Review the Specs section below for more details.</li>
<li>See how we're reinventing reusable Christmas trees with more sustainable materials. <a title="" href="https://www.balsamhill.com/nextgen-innovation" target="_blank">Learn more.</a></li></ul>

Balsam Hill Aspen Estate Fir Flip Artificial Christmas Tree LED Color+Clear Full Display

Balsam Hill Aspen Estate Fir Flip Artificial Christmas Tree UltraBright LED Full Display

Balsam Hill Aspen Estate Fir Flip Artificial Christmas Tree UltraBright LED Closeup

Balsam Hill Easy Plug Artificial Christmas Tree Special Feature Closeup

Easy Plug Connection Artificial Christmas Tree

Balsam Hill Aspen Estate Fir Artificial Christmas Tree Lifestyle Fireplace Display

Balsam Hill Aspen Estate Fir Artificial Christmas Tree Product Display

Aspen Estate Fir

Balsam Hill Aspen Estate Fir Artificial Christmas Tree Foliage

Our premium artificial Christmas tree. The unlit Aspen Estate Fir® features lifelike Needles® mimicking Rocky Mountain firs—perfect for indoor holiday décor without maintenance.

Aspen Estate Fir Artificial Christmas Tree | Balsam Hill

Inspired by the grand estates of the Rockies, this premium quality faux Christmas tree brings the majestic beauty of mountain firs into your indoor spaces. Its deep blue-green foliage and downswept branches create an incredibly lush, dense silhouette that makes an impressive centerpiece in great rooms, entryways, or formal living spaces. Details<ul><li>With our innovative Flip Tree design, simply rotate the base of the tree into place and attach the top portion. The sturdy stand has improved rolling and locking capabilities for effortless assembly and storage.</li><li>Our exclusive True Needle foliage mimics the color and texture of real evergreen branches to bring outstanding realism down to the smallest details.</li><li>Easy Plug® system incorporates light connections in the trunk, so lighting your tree is as simple as plugging it into a socket.</li>
<li>See how we're reinventing reusable Christmas trees with more sustainable materials. <a title="" href="https://www.balsamhill.com/nextgen-innovation" target="_blank">Learn more.</a></li></ul>

Balsam Hill Aspen Estate Fir Flip Artificial Christmas Tree LED Color+Clear Closeup

Balsam Hill Aspen Estate Fir Flip Artificial Christmas Tree Color+Clear Closeup

Balsam Hill Aspen Estate Fir Flip Artificial Christmas Tree Detail

Balsam Hill Fraser Fir Flip Artificial Christmas Tree Special Feature Flip Step 1

Balsam Hill Fraser Fir Flip Artificial Christmas Tree Special Feature Flip Step 2

Balsam Hill Fraser Fir Flip Artificial Christmas Tree Special Feature Flip Step 3

Balsam Hill Fraser Fir Flip Artificial Christmas Tree Special Feature Flip Step 4

Balsam Hill Aspen Estate Fir Flip Artificial Christmas Tree Lifestyle Display with Tree Skirt

Balsam Hill Aspen Estate Fir Flip Artificial Christmas Tree Lifestyle Fireplace Display

Balsam Hill Aspen Estate Fir Flip Artificial Christmas Tree Foliage and Ornaments Closeup

Balsam Hill Aspen Estate Fir Flip Artificial Christmas Tree Lifestyle Room Display

Balsam Hill Aspen Estate Fir Flip Artificial Christmas Tree Product Display

Aspen Estate Fir Flip Tree®

Balsam Hill Aspen Estate Fir Flip Artificial Christmas Tree Foliage

OUR FINEST TREE NOW WITH FLIP TREE TECHNOLOGY

Our Aspen Estate Fir® Flip Tree with LED lighting. This premium indoor Christmas tree features True Needle® foliage for effortless holiday setup.

Aspen Estate Fir Flip Tree® | Balsam Hill

Shop our lifelike Aspen Estate Fir® Christmas Tree with True Needle® technology for ultra-realistic forest-green Needles® that mimic nature perfectly.

Aspen Estate Fir® Artificial Christmas Tree | Balsam Hill

Height

Shape

Lights

Setup

<ul>
<li>Premium tree stand with scratch-proof rubber feet</li>
<li>Off-season storage bag(s)</li>
<li>Protective gloves for use while shaping your tree</li>
<li>Color+Clear® trees include a remote control to adjust light colors and switch on/off</li>
<li>Extra bulbs</li>
</ul>

<ul>
<li>Premium tree stand with scratch-proof rubber feet</li>
<li>Off-season storage bag(s)</li>
<li>Protective gloves for use while shaping your tree</li>
<li>Foot pedal included on lit trees to switch lights on and off</li>
<li>Extra bulbs</li>
</ul>

<ul><li>Premium tree stand with scratch-proof rubber feet</li><li>Off-season storage bag(s)</li><li>Protective gloves to shape your tree in style</li><li>Extra bulbs and fuses included for pre-lit trees</li></ul>

<li>Premium tree stand with scratch-proof rubber feet</li> <li>Foot pedal included on lit trees to switch lights on and off</li> <li>Off-season storage bag(s)</li> <li>Protective gloves for use while shaping your tree</li> <li>Extra bulbs</li>

<li>Premium tree stand with scratch-proof rubber feet</li> <li>Color+Clear® trees include a remote control to adjust light colors and switch on/off</li> <li>Off-season storage bag(s)</li> <li>Protective gloves for use while shaping your tree</li> <li>Extra bulbs</li>

<ul>
	<li>Premium built-in rolling metal stand to easily move your tree from room to room
	 <ul>
		<li>Tree rolls easily out of the shipping box, no need to do heavy lifting</li>
		<li>Durable, premium wheels will not scratch floors</li>
		<li>360-degree front wheels allow for easy steering</li>
		<li>Front wheels have locking feature, which safely secures the tree where placed</li>
		<li>Strong back wheels allow for easy steering on carpeted floors and moving over doorways and ledges</li>
	 </ul>
	</li>
	<li>Premium heavy-duty off-season canvas storage bags with reinforced stitching and handles for effortless storage
	 <ul>
		<li>Storage bags slip on and off easily and cinches</li>
	 </ul>
	</li>
	<li>Protective gloves for use while shaping your tree</li>
	<li>Color+Clear® trees include a remote control to adjust light colors and switch on/off</li>
	<li>Extra bulbs and fuses</li>
</ul>

<ul>
	<li>Premium built-in rolling metal stand to easily move your tree from room to room
	 <ul>
		<li>Tree rolls easily out of the shipping box, no need to do heavy lifting</li>
		<li>Durable, premium wheels will not scratch floors</li>
		<li>360-degree front wheels allow for easy steering</li>
		<li>Front wheels have locking feature, which safely secures the tree where placed</li>
		<li>Strong back wheels allow for easy steering on carpeted floors and moving over doorways and ledges</li>
	 </ul>
	</li>
	<li>Premium heavy-duty off-season canvas storage bags with reinforced stitching and handles for effortless storage
	 <ul>
		<li>Storage bags slip on and off easily and cinches</li>
	 </ul>
	</li>
	<li>Protective gloves for use while shaping your tree</li>
	<li>Convenient remote control to switch lights on and off</li>
	<li>Extra bulbs and fuses</li>
</ul>

<li>Premium built-in rolling metal stand to easily move your tree from room to room
 <ul>
 <li>Tree rolls easily out of the shipping box, no need to do heavy lifting</li>
 <li>Durable, premium wheels will not scratch floors</li>
 <li>360-degree front wheels allow for easy steering</li>
 <li>Front wheels have locking feature, which safely secures the tree where placed</li>
 <li>Strong back wheels allow for easy steering on carpeted floors and moving over doorways and ledges</li>
 </ul>
</li> <li>Color+Clear® trees include a remote control to adjust light colors and switch on/off</li> <li>Premium heavy-duty off-season canvas storage bags with reinforced stitching and handles for effortless storage
 <ul>
 <li>Storage bags slip on and off easily and cinches</li>
 </ul>
</li> <li>Protective gloves for use while shaping your tree</li> <li>Extra bulbs</li>

Sign up for our emails to get back-in-stock and new product alerts. You’ll get special insider savings, too.

Thank you for your interest in the {{modalProdName}}.

Let Us Notify You

You Might Also Like

<h2 class="wo__head3" style="max-width: min(70%, 350px);">Discover elements to dress up your tree effortlessly. </h2>

Get a closer look with our <a href="/p/artificial-christmas-tree-branch-sample-kit" target="_blank" class="external-link">Branch Sample Kit</a>Compare branches from our best-selling trees in the comfort of your home. The cost of your kit will be credited toward your next tree purchase.

Choose another option to make it yours today. Or, get notified when this one is available.

$9.99 Standard Shipping or Free Shipping* on Orders $350+

$9.99 Standard Shipping or Free Shipping* on Orders $350+

Tree stand, storage bag, & protective gloves.

Full List

Free Shipping on All Orders

Your Balsam Hill tree is packaged for easy unboxing. Getting it ready to decorate is a 1-person job that takes minutes. For decorating, however, we recommend bringing the family in on the fun.
Each tree comes with a scratch-proof stand with rubber feet to protect your floors and fabric gloves to protect your hands during setup and shaping. Once you have the tree in its stand, the hinged branches will fall into place.
<div id="wo-tree_types">
 <ul>
 <li>Pre-lit
 <ul>
 <li>Easy Plug connects all lights through the trunk</li>
 <li>Sections light up as you put them together (video)</li>
 <li>Lights are securely and strategically hand-strung, per section, to provide even coverage — and they stay put when you fold the branches up to put the tree away</li>
 </ul>
 </li>
 <li>Twinkly
 <ul id="twinkly_section">
 <li>Download the Twinkly app from <a href="https://play.google.com/store/search?q=twinkly+lights&c=apps" aria-label="Link Google Play"><img src="https://source.widen.net/content/5u3maxiyj2/jpeg/google-play.jpeg?keep=c&crop=yes&color=cccccc&quality=100&u=orcuey&use=imnvo" alt="Google Play" /></a> or <a href="https://apps.apple.com/us/app/twinkly/id1132187056" aria-label="Link App Store"><img src="https://source.widen.net/content/gsph8tlb8r/jpeg/app-store.jpeg?keep=c&crop=yes&color=cccccc&quality=100&u=orcuey&use=imnvo" alt="App Store" /></a> and explore<ul>
 <li>Map your lights and use the app to design and control them with Bluetooth and WiFi</li>
 <li>Control with your voice using Alexa, Google or Apple HomeKit</li>
 </ul>
 </li>
 </ul>
 </li>
 <li>Unlit
 <ul>
 <li>If using your own lights, remember to string them by section so you can leave them on for quick setup next year.</li>
 </ul>
 </li>
 </ul>
</div>


<style>
 #wo-tree_types img {display: inline-block;width: 15%;}#wo-tree_types ul {list-style: initial;padding: revert;}@media (max-width: 960px) {#wo-tree_types img {display: inline-block;width: 20%;}}@media (max-width: 576px) {#wo-tree_types img {display: inline-block;width: 26%;}}
</style>

EasyPlugNon-Flip

Your Balsam Hill tree is packaged for easy unboxing. Getting it ready to decorate is a 1-person job that takes minutes. For decorating, however, we recommend bringing the family in on the fun.Each tree comes with a scratch-proof stand with rubber feet to protect your floors and fabric gloves to protect your hands during setup and shaping. Once you have the tree in its stand, the hinged branches will fall into place.Dealing with lights is easy:<ul><li>Pre-lit<ul><li>Easy Plug connects all lights through the trunk</li><li>Sections light up as you put them together (video)</li><li>Lights are securely and strategically hand-strung, per section, to provide even coverage — and they stay put when you fold the branches up to put the tree away</li></ul></li></ul><ul><li>Twinkly<ul><li>Map your lights and use the app to design and control them with Bluetooth and WiFi</li><li>Control with your voice using Alexa, Google or Apple HomeKit</li></ul></li><li>Download the Twinkly app from </li></ul><ul><li>Unlit<ul><li>If using your own lights, remember to string them by section so you can leave them on for quick setup next year.</li></ul></li></ul>

treeAugusta

Balsam Hill™ is proud to unveil the latest in Christmas tree design: our state-of-the-art Flip Tree™ technology. This unique patented design is protected by two issued US Patents (#8,062,718 and #8,993,077) and is exclusive to Balsam Hill. With this innovation, we have eliminated the need to lift heavy sections of the artificial Christmas tree during assembly and storage. Homeowners can simply roll in the tree out of the box on its wheeled base, lock it securely into place, flip the bottom section up, and install the lightweight tree top. Flip Trees up to 7.5’ generally come in just two sections, so only the tree top needs to be lifted. Larger Flip Trees may have two top sections. In just a few easy steps, you can assemble a grand holiday display.Flip Tree Setup Video: Watch how easy it is to assemble your new Balsam Hill Flip Tree.

FlipTree

Balsam Hill™ prides itself on the quality of its products, and wants you to enjoy your tree for many years to come. The online <a href="/inspiration/artificial-christmas-tree-assembly-instructions" target="_self">Assembly, Use, &amp; Care Instructions Guide</a> shows you how easy it is to set up and maintain your Balsam Hill Christmas tree.

SpecialtyTree_textnovideo

Your tree is packaged for easy unboxing. Getting it ready to decorate is a 1-person job that takes minutes. For decorating, however, we recommend bringing the family in on the fun.Each tree comes with a scratch-proof stand with rubber feet to protect your floors and fabric gloves to protect your hands during setup and shaping. Once you have the tree in its stand, the hinged branches will fall into place.If using your own lights, remember to string them by section so you can leave them on for quick setup next year.

StandardSetup

The innovative design of this Instant Evergreen Tree makes setup easy and fast. Featuring unique memory wire branches that automatically fan out into place as you set up your tree, our Instant Evergreen trees are ready in minutes. This tree also features our Easy Plug® technology, which means the light strings automatically connect through the trunk of the tree during setup - the only light string you need to touch for a beautifully lit tree is the one you plug into the wall. This truly instant tree will save you valuable time and effort compared to setting up and fluffing a traditional artificial tree.

Pre-fluffed

Shape the tree section by section, starting at the bottom. So, if your tree comes in 3 sections, shape the lowest section before putting the second section on top. You might also consider tying up the higher levels of branches in the sections to keep them out of your way. You can use the ribbon that came on your tree. <a href="https://www.balsamhill.com/inspiration/shaping-your-artificial-christmas-tree-instructions">Learn more</a>Tip: Save that ribbon for wrapping up your tree after the season

Trees

The first time you assemble and shape your tree will require the most shaping to give the tree its full lush appearance. <a href="{0}" target="_self">Learn More</a>

Remove the top section of the tree before flipping the tree base. After placing each section of the tree in the provided storage bags, roll your Flip Tree into storage with the utmost ease.

Flip

The less you compress your tree at the end of the season, the less work you will have when setting up next year.

Tree

This Plan covers:

<h2 class="wo__head3" style="max-width: 350px;">Find the right tree for you.</h2>

Get the timeless look of traditional lights that stay lit for up to 3,000 hours.

Enjoy the same warm glow as traditional lights with bulbs that won’t burn out.

Create a stunning display bathed in delightfully small energy-efficient LEDs.

Select a small but powerful LED to make your Christmas brighter than ever.

Thin, bendable wires with tiny lights that stay lit for up to 10,000 hours.

Change colors and designs, still or animated, at any time with the Twinkly app.

Get the retro look for your tree with big, colorful bulbs.

Dress up any style with beautiful lights that are sure to make it picture-perfect.

Make your holly jolly decorations extra cheery with a festival of holiday colors.

Choose clear, multicolored, or both to suit your mood. Plus, enjoy 30% more lights.

Quality Professionally Hand-Strung LightsWe use the very best UL Certified lights available on the market. We optimize light counts and bulb brightness to give each product a balanced and warm festive glow. All lights are hand-strung to reduce the appearance of wires.

Like traditional Christmas tree lights, the pre-strung strands plug into each other.

With light connectors inside the trunk, just plug it into the wall and voila. 

Outlets are conveniently embedded in the trunk — add as many lights as you wish.

Owner’s Manuals

Customer Support

Resources & Ideas

Company Information

Stay Connected

For Expert Advice

Shop With Confidence